Расширенный поиск

38 лет, мужчина

Москва

Гражданство: Россия

Желаемая должность и зарплата
CIO/IT Director
3 000 $
График, место работы
Ищу работу в городе: Москва . Командировки возможны.
Стаж в желаемой должности
5 лет
Профессиональные навыки
Creation of technical department (branch network).
Creation of integrated technical support service.
Deployment of territorial distributed contact center.
Design of Company’s technological development strategy.
Creation of budget estimates and investments in Company’s development process. Control of budget execution.
Supervision of Company’s material and technological resources.
Supervision of maintaining the quality of the projects performed.
Implementation of ITIL.
Software:
Windows 95/98/2000/XP/Vista‚ Windows 2000/2003 Server‚ ISA 2000/2004‚ Exchange 2003‚ MS Office‚ MS Visio‚ MS Project‚ MS SQL‚ MySQL‚ VB‚ Pascal‚ PHP‚ C++‚ Java.
Contact center creation from scratch
Department and branch network creation from scratch
English: technical reading‚ currently improve the fluent speaking skill.
Основное образование
Высшее , Military University of Air Defense , 2003
 
Опыт работы

2008, январь — продолжаю работать, 8 лет

CTO (CIO)

JSC «Infotecs Internet Trust»

Creation of technical department (branch network).
Creation of integrated technical support service.
Deployment of territorial distributed contact center (based on Cisco technology).
Design of Company’s technological development strategy.
Scheduling of department’s activities.
Creation of budget estimates and investments in Company’s development process. Control of budget execution.
Supervision of Company’s material and technological resources.
Supervision of maintaining the quality of the projects performed.
Supervision of reports proper execution.
Organization of technical department’s units interaction (technical support department, development department, information technology department, certificate authority department).
Implementation of ITIL.
Formalized requirements design and CRM system (Sage) integration into Company’s business processes.
Organization of employees professional development process.
Negotiation with partners and vendors.
Project management with Russian and foreign partners.
Partner network support and development.
Organization and supervision of tenders for software and hardware supply.
Regulations design aimed at quality improvement of the services rendered. Company’s services cost reduction.
Development of the new services rendered by the Company.
Company presentation at conferences and seminars.
ACHIEVEMENTS
Department and branch network creation from scratch, CRМ system integration, launch and successful completion of major projects.
(~50 subordinates: application developers , system administrators, DB administrators, help-desk specialists, project managers

 

2005, декабрь — 2007, декабрь, 2 года

Leading IT Specialist (Assistant CIO)

«Integrated networks» Ltd. (Zebra Telecom)

Department management.
Participation in IT department budget estimates.
Cooperation with service providers and hardware vendors.
Deployment of territorial distributed contact center based on VoIP (Genesys 7.2).
Adjustment and support of contact center based on VoIP Genesys 7.2 (H.323 и SIP).
Participation in CRM system development.
Software modules development for the contact center functioning improvement.
Development and implementation of schemes of information input, processing, storage, output , and control.
Employees consulting on how to install, adjust, exploit Genesys products.
Technical documentation development.
ACHIEVEMENTS
Creation of territory distributed outsourcing contact center, IT department creation from scratch.
(~10 subordinates: application developers , system administrators, DB administrators, system engineers)

 

2003, октябрь — 2005, декабрь, 2 года 2 мес

Leading IT Specialist (Assistant Contact Center Director)

«MTU-Intel»

Development of contact center network infrastructure.
Creation of VoIP contact center based on Genesys platform.
Participation in contact center budget estimates.
Deployment and administration of the network based on Microsoft platform MS Windows 2003 Server, MS Exchange 2003, MS ISA 2000, MS SQL 2000, software administration Genesys 7.0 (Sun Solaris).
Network active equipment administration (Cisco 35xx, 37xx, 54xx).
Organization of local network security (group policy management, access rights distribution, access audit, anti-virus protection, etc.).
Organization of all network nodes backup copy, as well as user data backup copy.
Diagnostics and technical support of server and network active equipment.
Cooperation with service providers and hardware vendors.
ACHIEVEMENTS
Creation of large-scale contact center.
(~5 subordinates: application developers , system administrators, DB administrator)

 

2002, сентябрь — 2003, октябрь, 1 год 1 мес

System administrator

«R&K» Ltd.

Deployment and administration of the network based on Microsoft platform: MS Windows 2003 Server, MS Exchange 2003, MS ISA 2000, MS SQL 2000.
Organization of local network security (group policy management, access rights distribution, access audit, anti-virus protection, etc.).
Organization of all network nodes backup copy, as well as user data backup copy.
Diagnostics and technical support of server and network active equipment.
Cooperation with service providers and hardware vendors.

 

2000, февраль — 2002, август, 2 года 6 мес

Developer

«Trade system» Ltd.

Software development for retail network trade company.
Software support on-site, support of remote trade grounds.

 
Основное образование
2003 г.в.

Высшее образование (специалист)

Military University of Air Defense

Automatic systems for information processing and management

Gold medal

 
Дополнительное образование

2005 г.в.

Курсы, повышение квалификации

Genesys University

Framework, Universal Routing,, Администратор контакт центра (Genesys)

 

Владение языками

Английский - средний

 
Подробнее о себе

Семейное положение

Холост , Детей нет