Расширенный поиск

29 лет, мужчина

Москва

Гражданство: Россия

Желаемая должность и зарплата
Front desk manager
по договоренности
График, место работы
Полный рабочий день, свободный график, сменный график, частичная занятость, удаленная работа. Ищу работу в городе: Москва . Командировки возможны.
Стаж в желаемой должности
7 лет
Основное образование
Высшее , St.Petersburg Institute of Hospitality , 2012
 
Опыт работы

2016, ноябрь — продолжаю работать, 1 мес

Front Office Supervisor

Baltschug Kempinski Moscow

Гостиница / отель , Moscow , http://www.kempinski.com

Coordinating the activities of the Front Desk with other main departments, such as housekeeping and reservation; check in/check-out; up-selling booked rooms to higher room categories; responding to guests questions and complaints, when necessary; dealing with guests bills and cash/credit cards; room assignment; handling guests documents, group documents and vouchers; check in/check-out for VIP-guests; cash collection.

 

2016, июнь — 2016, октябрь, 4 мес

Front Office Supervisor

Hotel moika 22 kempinski

Гостиница / отель , St Petersburg , http://www.kempinski.com

Coordinating the activities of the Front Desk with other main departments, such as housekeeping and reservation; check in/check-out; up-selling booked rooms to higher room categories; responding to guests questions and complaints, when necessary; dealing with guests bills and cash/credit cards; room assignment; handling guests documents, group documents and vouchers; check in/check-out for VIP-guests; cash collection.

 

2014, август — 2016, май, 1 год 9 мес

Guest Service Manager

Corinthia Hotel St.Petersburg

Гостиница / отель , St Petersburg , http://www.corinthia.com/

Coordinating the activities of the Front Desk with other main departments, such as housekeeping and reservation; check in/check-out; up-selling booked rooms to higher room categories; responding to guests; questions and complaints, when necessary; dealing with guests bills and cash/credit cards; room assignment; handling guests documents, group documents and vouchers; check in/check-out for VIP-guests; cash collection.

 

2011, август — 2014, май, 2 года 9 мес

Service-Manager

ООО Сокотель

Гостиница / отель , St Petersburg , http://www.sokoshotels.fi/en/

Coordinating the activities of the Front Desk with other main departments, such as housekeeping and reservation; check in/check-out; up-selling booked rooms to higher room categories; responding to guests questions and complaints, when necessary; dealing with guests bills and cash/credit cards; room assignment; handling guests documents, group documents and vouchers; check in/check-out for VIP-guests; cash collection.

 

2009, июнь — 2010, май, 11 мес

Customer Care Assistant

В той же компании: ООО Сокотель

Check in/Check-out; working with guests bills and cash/credit cards; room assignment; handling guests documents, group documents and vouchers.

 

2008, июнь — 2009, июнь, 1 год

Bell Boy

В той же компании: ООО Сокотель

Basic tasks which are expected of a bell boy, meeting and assisting groups and individual guests. When possible, working with front desk colleagues to ensure that guests receive an efficient and welcoming arrival.

 
Основное образование
2012 г.в.

Высшее образование (специалист)

St.Petersburg Institute of Hospitality

Financial Management
 

Владение языками

Английский - продвинутый

Русский (родной)

 
Подробнее о себе

Водительские права

Категория B

Семейное положение

Холост , Детей нет