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резюме (Менеджер по работе с клиентами)

35 лет, женщина


Гражданство: Россия

Желаемая должность и зарплата
Менеджер по работе с клиентами
4 000 $
График, место работы
Ищу работу в городе: Москва . Командировки возможны.
Стаж в желаемой должности
5 лет
Профессиональные навыки
Professional skills:
• International Sales Management
• Relationship Management
• Problem Solving & Organizational
• Team Leadership and Motivational
• Project Planning
• Corporate Sales Training
Основное образование
Высшее , • Academy of Russian Economy under the government of Russian Federation IBS (Institute of Business Studies), BBA in International Management & Economy, Moscow, Russia , 2003
Опыт работы

2008, март — 2008, август, 5 мес

International sales-trader

International Trading Desk, Otkritie Financial Corporation

• Promoting International OTC and DMA trading solutions on the Russian Equity markets among international corporate buy and sell side investors;
• Trading with Russian counter parties finding best possible deals for company’s clients;
• Completing sales cycle: cold/warm calling, meeting clients, presentations making, participating in exhibitions, business network events, road shows within the country and abroad;
• Working along sales support team (back/middle office, compliance, risk management, technical support) to open up accounts for international clients in the company’s UK office.


2006, октябрь — 2007, октябрь, 1 год

Head of Sales and Marketing

UFC Capital

• Sales & Marketing department set up: staff recruitment, training, coaching, managing, controlling and coordinating;
• Equity Sales: cold calling, presentations making, general equity research reports analysis, deals closing, etc. (International buy and sell side client data base available);
• Creating corporate identity: web-site concept, brand book, company name and logo, styles, brochures, exhibit stands, etc.;
• Launching advertising promotions, including working with PR and Advertising agencies as well as directly with the media, producing press releases, sales brochures, organizing exhibitions;
• Working along the company’s team (back/middle office, broker-dealers, financial and legal departments, etc.) generating solutions with formal commercial proposals for potential customers and contractual documentation;
• New projects development and implementation.


2006, февраль — 2006, октябрь, 8 мес

International Development Manager

Veles Capital

• Helping set up an international trading department/structure from scratch
• Promoting brokerage services on the Russian equity markets among International corporate sell and buy side customers: worldwide client meetings, presentations making, participating in exhibitions and business network receptions
• Launching advertising promotions, creating of a new web site and general corporate style concept, producing press releases, sales brochures, organizing exhibitions, etc.
• Actively participating in the company’s International (Cyprus) subsidiary set up: preparing company’s structure presentations, collecting and preparing necessary documentation for submission to the committee (CySEC), staff training for interviews; setting up connections with the customs; budgeting, etc.


2003, сентябрь — 2005, сентябрь, 2 года

Head of International Sales & Marketing


• Promoting brokerage services to establish business relations with potential private VIP and corporate clients; completing sales cycle: cold calling, meeting clients, making presentations, participating in international conferences, building the entire client data base from scratch;
• Controlling post-sales process, monitoring and improving after-sales customer satisfaction procedures;
• Working along sales support team (middle office, risk management) to generate solutions with formal commercial proposals and contractual documentation, matching customer needs;
• Controlling and coordinating sales representatives;
• International Marketing: Launching advertising promotions, producing press releases, sales brochures, organizing exhibitions, re-branding, international web-site development.

Основное образование
2003 г.в.

Высшее образование (специалист)

• Academy of Russian Economy under the government of Russian Federation IBS (Institute of Business Studies), BBA in International Management & Economy, Moscow, Russia

International Business Manager
2002 г.в.

Высшее образование (специалист)

• ESLSCA (Ecole Superieure Libre des Sciences Commerciales Appliquees) Diplome de L’ESLSCA, BBA in International Marketing, Paris, France


Владение языками

Английский - свободное владение

Французский - начальный

Немецкий - начальный

Подробнее о себе

Водительские права

Личный автомобиль есть

Семейное положение

Не замужем , Детей нет

О себе

Dear Sir/Madame‚

Please consider my candidature for the following vacancy. I do believe I posses the necessary qualities you are looking for and am able and willing to learn more.

With my best regards‚

Olga Sokolova