2007, май — продолжаю работать, 16 лет
Account Manager
Nokia-Siemens Networks Moldova
• First level and contact point of competence for the customer.
• Technical trouble tickets administration and support.
• Responsible for Contract conditions.
• Hardware/Software deliveries administration and support.
• Customer’s technical complaints troubleshooting.
• Negotiations with Customer.
• Managing of Resources (engineers).
• Checking Client’s inquiries for Embodiment them into real life.
• Equipment Warranty and technical support.
• Interconnection between Customer and Nokia-Siemens Corporation.
2003, апрель — 2007, май, 4 года
VAS (value added services) Platforms Engineer
MOLDCELL S.A.
• SMSC/MMSC administration and support.
• USSD server administration and support.
• WAPGW administration and Support.
• MMS Interworking with other operators.
• VAS (value added services) development and support.
• Customers Complaints troubleshooting.
• Testing of new handset models.
Высшее образование (специалист)
Technical University of Moldova
Курсы переподготовки
Nokia-Siemens Academy
Курсы переподготовки
Ericsson Moscow Training Center
Высшее образование (специалист)
University of Foreign Languages and International Business of Moldova.
Курсы переподготовки
Junior Achievement of Moldova
Неполное высшее
College of Foreign Languages and International Business of Moldova.
Владение языками
Английский - свободное владение
Итальянский - начальный
Испанский - начальный
Водительские права
Личный автомобиль есть
Семейное положение
Холост , Детей нет
О себе
Hobbies: Computer and Techics‚Non-Smoker‚Reading‚Travelking‚Sport (basketball‚football‚bodybuilding)‚ Forein Languages.
id резюме: 7980477,
обновлено 23-06-2010 13:31:59